Understanding How We Use Cookies

To make your experience of visiting the Tenanta website as straightforward and convenient as possible, we place small data files known as “cookies” on your device. The use of cookies is standard practice for most websites.

Cookies are created when your browser loads our website. Our website sends information to your browser, which then creates a small text file on your device. Cookies are stored for varying periods of time — from the duration of your browsing session to several months.

Each time you return to our website, your browser retrieves and sends cookies to our servers. This enables us to improve your experience by:

• Remembering your settings, so that you do not need to re-enter them each time you visit;
• Remembering your most recent searches or activities, helping you to keep track of relevant services; and
• Measuring usage of the website so that we can identify areas for optimisation.

You can manage or delete cookies at any time from your device. Please note that restricting cookies may limit the functionality and performance of our website. To manage cookies, please refer to the Cookies Settings available on our website.

What Are Cookies?

Cookies are small text files that contain information. They are placed on your device when you visit a website. Each cookie performs different functions, such as enabling you to log in securely, remembering your preferences, or collecting information about how visitors use a website.

What Cookies Do We Use?

The Tenanta website uses cookies grouped into three categories: strictly necessary, functionality, and performance cookies. We also use third-party cookies to support analytics, optimisation, and advertising.

Strictly Necessary Cookies

These cookies are essential for you to log into your account and view details securely without needing to re-enter your credentials on each page.

• tenanta_session – stores information about whether you are logged into your account.
• visit_secure_token2 (session) – stores information required to access your account.
• cookie_policy_displayed – stores information confirming that the cookie policy has been displayed.
• is_logged_in – recognises when a user is logged in, enabling access to restricted areas.

Functionality Cookies

These cookies allow our website to remember your settings and preferences, ensuring content is delivered effectively based on your device and network capacity.

• search – stores your search preferences (e.g., 10 results per page, price filters).
• mortgage – stores your mortgage settings for consistent use across the site.
• recent – records information about the last pages you viewed.
• screen – stores your device’s screen size to deliver the most appropriate layout without overloading your network.

Performance Cookies

Performance cookies enable us to collect aggregated data about how our website is used, helping us to optimise its performance.

Tenanta uses performance cookies similar to:

• tbp, twp2, tws, tco, referrer – cookies to help us understand how visitors use the website.

We also use third-party solutions that may set additional cookies:

• Google Analytics (_ga, _gat, _gat_UA-, utmx, utmxx): distinguishes users and sessions, and gathers data on visits and usage.
• AddThis (_atssc, _atuvc, _atuvs): social plugin enabling content sharing across networks, and providing reports on shared content.
• CrazyEgg (_ceir, is_returning, _CEFT, _ceg.s, _ceg.u, s, u, cer.s, cer.v): optimisation tool for testing, analysing and improving user experience.
• Fresh Relevance (tms_VisitorID, tms_wsip): analytics and marketing tool for personalised content, user support, and optimisation.

Advertising and Targeting Cookies

We also host cookies from advertising and targeting partners, enabling us to deliver more relevant advertising and to track the effectiveness of campaigns.

• Google Products
  • Google Ads (AdWords): tracks behaviours to deliver relevant advertising.
  • Google DoubleClick: enables personalised advertising across websites.
  • Google Analytics (partner sites): tracks behaviours for personalised ads.
  • To opt out, visit: Google Ads Settings
• Facebook: advertising partner tracking behaviours for relevant ads on Facebook and other sites.
• Twitter: advertising partner enabling tailored ads on Twitter.
• Xandr: advertising partner delivering personalised ads across websites.

Managing Cookies

You can control or delete cookies through your browser settings or device tools. Please note that disabling cookies may restrict your ability to use certain functions of the Tenanta website.

For more information on managing cookies, please refer to our Cookie Settings or consult your browser’s help documentation.